Terms and Conditions – Nova Interior (www.novainterior.co.nz)

Welcome to Nova Interior, your go-to destination for decorative building products in New Zealand. By accessing our website and making a purchase, you agree to the following terms and conditions. Please read them carefully to ensure a smooth and secure shopping experience. These terms are designed to protect both you, the customer, and Nova Interior, our company.

1. General Terms

1.1. Acceptance: By using our website and purchasing products, you acknowledge that you have read, understood, and agree to these terms and conditions.

1.2. Age Restriction: You must be at least 18 years old or the legal age in your country to make a purchase from Nova Interior.

1.3. Amendments: Nova Interior reserves the right to modify or update these terms at any time without prior notice. The updated terms will be effective upon posting on our website.

2. Product Information

2.1. Product Descriptions: We strive to provide accurate and up-to-date product information on our website. However, Nova Interior does not warrant that product descriptions, images, colors, or other content are entirely error-free.

2.2. Product Availability: Product availability is subject to change without notice. In case an ordered product becomes unavailable, we will notify you promptly and provide alternatives or a refund.

3. Ordering and Payment

3.1. Order Confirmation: Once you place an order with Nova Interior, you will receive an email confirming the details of your purchase. This confirmation does not guarantee the acceptance of your order; it only acknowledges receipt.

3.2. Pricing: All prices on our website are listed in New Zealand Dollars (NZD) and include Goods and Services Tax (GST) unless stated otherwise. Prices are subject to change without prior notice.

3.3. Payment Methods: Nova Interior accepts various payment methods, including credit cards, debit cards, and other secure payment gateways. Payment must be made in full before the order is processed and dispatched.

4. Shipping and Delivery

4.1. Shipping Charges: Shipping charges will be calculated during the checkout process and added to your total order amount.

4.2. Delivery Times: Estimated delivery times are provided as guidelines and may vary depending on your location and product availability. Nova Interior will not be held liable for delays beyond our control.

4.3. Delivery Address: It is your responsibility to provide a correct and complete delivery address. Nova Interior will not be responsible for any issues arising from incorrect delivery information.

4.4. Inspection Upon Delivery: Please inspect your package upon delivery and report any damages or discrepancies to Nova Interior within 48 hours.

5. Returns and Refunds

5.1. Returns: If you are not satisfied with your purchase, you may return the product(s) within 14 days of receipt. The item(s) must be unused, in their original condition and packaging.

5.2. Refunds: Once the returned product(s) are received and inspected, Nova Interior will process the refund within a reasonable timeframe.

5.3. Non-Refundable Items: Custom-made or personalised items are non-refundable unless they arrive damaged or defective.

6. Intellectual Property

6.1. Content Ownership: All content on the Nova Interior website, including but not limited to text, images, logos, and graphics, is the intellectual property of Nova Interior and is protected by copyright and other applicable laws.

6.2. Usage Restrictions: You may not reproduce, modify, distribute, or use our copyrighted content without explicit written permission from Nova Interior.

7. Privacy Policy

7.1. Privacy: Nova Interior values your privacy and handles personal data in accordance with our Privacy Policy.

8. Governing Law

8.1. Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the New Zealand courts.

By continuing to use our website and making a purchase, you acknowledge that you have read and understood these terms and conditions. If you have any questions or concerns, please feel free to contact us at sales@novainterior.co.nz.

Thank you for choosing Nova Interior – Your Source for Premium Decorative Building Products in New Zealand!